1. Information we collect
We may collect information you provide directly, including your name, email address, telephone number, delivery and billing details, order information, and messages sent through our contact forms. We may also receive technical information such as your IP address, browser type, device information, and pages visited.
2. How we use information
- To process, fulfill, and support orders.
- To respond to questions, requests, and service messages.
- To maintain website security, prevent fraud, and troubleshoot problems.
- To improve our products, website, and customer experience.
- To send marketing messages only where permitted and, where required, with your consent.
3. Payments and sharing
Payment details are handled by the payment providers used at checkout. We do not intentionally store complete payment card numbers on our own systems. We may share the information needed to complete an order with service providers such as payment processors, shipping partners, email providers, hosting providers, and professional advisers. We do not sell personal information.
4. Cookies and analytics
Our website may use cookies or browser storage to keep shopping-cart and preference information working. We may use analytics or similar technologies to understand website usage. You can control cookies through your browser settings, although some site features may not work correctly if they are disabled.
5. Retention and security
We retain information for as long as reasonably necessary to provide services, complete transactions, meet legal and accounting requirements, resolve disputes, and enforce agreements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
6. Your choices and contact
Depending on applicable law, you may ask to access, correct, delete, or limit the use of your personal information, or withdraw consent where processing is based on consent. Contact Info@aqaisportwear.com with your request. We may need to verify your identity before responding.
7. Policy updates
We may update this policy when our services or legal obligations change. The revised version will be posted on this page with its updated effective date. Effective date: 21 August 2026.